Refund policy

Returns and Refunds

All sales are final. We do not accept returns, exchanges, or order cancellations once an order has been placed.

Please review your order carefully before checking out, including item, size, color, quantity, and shipping address. If you are unsure about anything, contact us at admin@unsaturated.xyz before you buy.

Damages and issues

Please inspect your order upon reception. If the item is defective, damaged in transit, or you receive the wrong item, contact us immediately at admin@unsaturated.xyz within 7 days of delivery. Include your order number and clear photos of the item and its packaging so we can evaluate the issue and make it right.

Non-returnable items

As all sales are final, we do not accept returns on any item. This includes sale items, gift cards, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), hazardous materials, flammable liquids, and gases.

Exchanges

We do not offer exchanges. If you want a different item, please place a new order.

Refunds

Refunds are only issued in the limited circumstances described above. If a refund is approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your refund, please contact us at admin@unsaturated.xyz.

You can contact us with any questions at admin@unsaturated.xyz.